AI chatbots boost patient engagement and reduce clinician workload, study shows

AI chatbots boost patient engagement and reduce clinician workload, study shows

AI Chatbots Boost Patient Engagement and Reduce Clinician Workload, Study Shows Artificial intelligence is increasingly being used in healthcare to improve efficiency and patient experience. A recent study suggests that AI-powered chatbots can help boost patient engagement while also reducing the workload for clinicians . These findings highlight the growing role of digital tools in modern healthcare systems. What the Study Found The study examined how AI chatbots are being used to support communication between patients and healthcare providers. According to the findings, chatbots were able to handle routine questions, appointment reminders , and basic follow-up tasks . By managing these interactions, AI tools helped free up clinicians’ time, allowing them to focus on more complex patient needs. Patients also reported quicker responses and easier access to information. How AI Chatbots Improve Patient Engagement Patient engagement is an important part of effective healthcare. AI chatbots …