Cedars-Sinai CIO's tips to ensure genAI is fair, appropriate, valid, effective and safe

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Cedars-Sinai CIO's tips to ensure genAI is fair, appropriate, valid, effective and safe
Craig Kwiatkowski, senior vice president and CIO at Cedars-Sinai Photo: Cedars-Sinai Craig Kwiatkowski, senior vice president and CIO at Cedars-Sinai, and his team have been pushing the famous health system forward in the realm of artificial intelligence. Their most prominent accomplishment has been the AI-powered virtual primary care app Cedars-Sinai Connect. Launched in fall 2023, the app already has increased primary care capacity by 11% – the equivalent of building three new clinics. It has helped more than 6,900 patients – from San Diego to Sacramento – access care through more than 9,200 virtual visits. But that's just one of the AI accomplishments. Kwiatkowski, who holds a pharmacy doctorate, is steeped in the technology, finding ways to improve outcomes, enhance patient and provider experience, and reduce clinician burnout. Following is the eighth interview in our series on top voices in health IT discussing AI. In this, part one, we talk with Kwiatkowski about his views on hot…